07-02-2015 08:09 AM - edited 03-10-2019 10:52 PM
We've got an ACS 5.7 server on which a CLI admin account has been locked out. When attempting to log in, I see:
[tmartino@acomputer ~]$ ssh lockedaccount@acs09
Copyright(c) 2015 Cisco Systems, Inc. All rights Reserved
Account locked due to 152 failed logins
Password:
Account locked due to 153 failed logins
Password:
So, no big deal, I tried to reset it. I noticed the disabled flag was not set for the account, so I just removed the account and added it again. Same message, with the count incrementing from where it stopped the last time.
I tried again, this time attempting to log in to the account after it had been deleted, before adding it again. Same result.
A scan of the documentation revealed no method to correct this. Is there any way to allow this account to log in again?