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ACS 5.7 CLI Account Locked

Tony M
Level 1
Level 1

We've got an ACS 5.7 server on which a CLI admin account has been locked out. When attempting to log in, I see:

[tmartino@acomputer ~]$ ssh lockedaccount@acs09
Copyright(c) 2015 Cisco Systems, Inc. All rights Reserved

Account locked due to 152 failed logins
Password:
Account locked due to 153 failed logins
Password:

So, no big deal, I tried to reset it. I noticed the disabled flag was not set for the account, so I just removed the account and added it again. Same message, with the count incrementing from where it stopped the last time.

I tried again, this time attempting to log in to the account after it had been deleted, before adding it again. Same result.

A scan of the documentation revealed no method to correct this. Is there any way to allow this account to log in again?

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