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Q.850, cause 16 SIP call disconnect problem during call incoming and outgoing

mohsin majeed
Level 2
Level 2

‎05-10-2015 12:23 PM - edited ‎03-14-2019 02:46 PM

Dears,

 

There is disconnect call issue during the call when an CCX agent make or receives a call.

We opened ticket with ITSP, below is the reply from there side.

 

    Define PCMA as 1st priority and PCMU as 2nd priority.

·         Able to send early offer in invite message (We are not receiving early offer inside your invite).

 

SIP/2.0 200 OK

Via: SIP/2.0/UDP 10.200.0.7:5079;branch=z9hG4bKech2udosuasfbfccctshoaeba

Call-ID: t4hppccpkpa2dae7tfub7ho7p4fakse4@SoftX3000

From: <sip:505715017@10.100.200.20;user=phone>;tag=obpu2scc-CC-26

To: <sip:1748240430@10.100.100.20;user=phone>;tag=sbc0803679CAA4C-720

CSeq: 5 INVITE

Date: Sun, 03 May 2015 08:42:15 GMT

Allow: INVITE,OPTIONS,BYE,CANCEL,ACK,PRACK,UPDATE,REFER,SUBSCRIBE,NOTIFY,INFO,REGISTER

Allow-Events: telephone-event

Contact: <sip:1748240430@10.226.190.224:5060>

Supported: replaces,sdp-anat,timer

Server: Cisco-SIPGateway/IOS-15.2.4.M4

Remote-Party-ID: <sip:7731@172.29.46.134>;party=called;screen=no;privacy=off

Content-Length: 229

Content-Type: application/sdp

 

v=0

o=- 7989 7928 IN IP4 10.201.20.45

s=SBC call

c=IN IP4 10.201.20.45

t=0 0

m=audio 48704 RTP/AVP 0 97

c=IN IP4 10.201.20.45

a=sendonly

a=rtpmap:0 PCMU/8000

a=rtpmap:97 telephone-event/8000

a=fmtp:97 0-15

a=ptime:20

 

INVITE sip:505715017@10.200.0.7:5079;user=phone SIP/2.0

Via: SIP/2.0/UDP 10.226.190.224:5060;branch=z9hG4bK5EC4654FCT23398

Call-ID: t4hppccpkpa2dae7tfub7ho7p4fakse4@SoftX3000

From: <sip:1748240430@10.100.100.20;user=phone>;tag=sbc0803679CAA4C-720

To: <sip:505715017@10.100.200.20;user=phone>;tag=obpu2scc-CC-26

CSeq: 103 INVITE

Date: Sun, 03 May 2015 08:42:18 GMT

Supported: 100rel,timer,resource-priority,replaces,sdp-anat

Min-SE: 1800

User-Agent: Cisco-SIPGateway/IOS-15.2.4.M4

Allow: INVITE,OPTIONS,BYE,CANCEL,ACK,PRACK,UPDATE,REFER,SUBSCRIBE,NOTIFY,INFO,REGISTER

Max-Forwards: 70

Contact: <sip:1748240430@10.226.190.224:5060>

Expires: 180

Allow-Events: telephone-event

Cisco-Guid: 0158519454-4037480932-2200222861-0419911670

Content-Length: 0

 

 

How i can configure these two parameter "early offer" and "PCMA,PCMU"

 

Your help

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