09-17-2015 12:03 AM - edited 03-08-2019 01:49 AM
After installing the card WS-X6704-10GE in the switch WS-C6509 , it periodically restarts after a few minutes with error log
c6509#
Sep 17 08:03:40.869 MSK: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 7 to recover from error: Linecard received system exception.
2409000001
c6509#
Sep 17 08:03:40.869 MSK: %OIR-SP-3-PWRCYCLE: Card in module 7, is being power-cycled Off (Module Reset due to exception or user reques
c6509#
Sep 17 08:03:40.869 MSK: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set Off (Module Reset due to exception or user request)
c6509#
00:00:03: CFC7: sub_fw_lcp_init: board init failed for card index = 0x94
00:00:04: %SYS-CFC7-5-RESTART: System restarted --
--More--
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 12.2(33)SXH8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 28-Sep-10 23:50 by prod_rel_team
--More--
Sep 17 06:35:01.145: CFC7: Currently running ROMMON from S (Gold) region
--More--
Sep 17 09:35:08.306 MSK: %DIAG-SP-6-RUN_MINIMUM: Module 7: Running Minimal Diagnostics...
c6509#
Sep 17 09:35:30.800 MSK: %OIR-SP-3-PWRCYCLE: Card in module 7, is being power-cycled off (Diagnostic Failure)
c6509#
Sep 17 09:35:30.812 MSK: %C6KPWR-SP-4-DISABLED: power to module in slot 7 set off (Diagnostic Failure)
c6509#
cisco WS-C6509 (R7000) processor (revision 3.0) with 983008K/65536K bytes of memory.
Processor board ID TSC07020064
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
56 Virtual Ethernet interfaces
4 FastEthernet interfaces
129 Gigabit Ethernet interfaces
4 Ten Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
Configuration register is 0x2102
00:00:02: DaughterBoard (Centralized Forwarding Card)
Firmware compiled 13-Aug-10 11:12 by integ Build [100]
c6509#show diagnostic result module 7
Current bootup diagnostic level: complete
Module 7: CEF720 4 port 10-Gigabit Ethernet SerialNo : SAL1006CP35
Overall Diagnostic Result for Module 7 : PASS
Diagnostic level at card bootup: complete
Test results: (. = Pass, F = Fail, U = Untested)
1) TestFabricCh0Health -------------> U
2) TestFabricCh1Health -------------> U
3) TestTransceiverIntegrity:
Port 1 2 3 4
----------------
. U U U
4) TestLoopback:
Port 1 2 3 4
----------------
. . . .
5) TestSynchedFabChannel -----------> U
6) TestL3VlanMet -------------------> .
7) TestIngressSpan -----------------> .
8) TestEgressSpan ------------------> .
9) TestAsicMemory ------------------> U
10) TestEobcStressPing --------------> U
11) TestFirmwareDiagStatus ----------> .
12) TestAsicSync --------------------> U
13) TestUnusedPortLoopback:
Port 1 2 3 4
----------------
U U U U
14) TestOBFL ------------------------> .
15) TestErrorCounterMonitor ---------> U
16) TestPortTxMonitoring:
Port 1 2 3 4
----------------
U U U U
Mod Ports Card Type Model Serial No.
--- ----- -------------------------------------- ------------------ -----------
1 24 CEF720 24 port 1000mb SFP WS-X6724-SFP SAL1115L861
3 48 48-port 10/100/1000 RJ45 EtherModule WS-X6148A-GE-TX SAD112003FP
4 6 Firewall Module WS-SVC-FWM-1 SAD08150D84
5 2 Supervisor Engine 720 (Active) WS-SUP720-3BXL SAD1131005T
7 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE SAL1006CP35
8 5 Communication Media Module WS-SVC-CMM SAD101907TK
Mod MAC addresses Hw Fw Sw Status
--- ---------------------------------- ------ ------------ ------------ -------
1 001b.0caf.5128 to 001b.0caf.513f 2.5 12.2(14r)S5 12.2(33)SXH8 Ok
3 001b.d41a.8360 to 001b.d41a.838f 1.5 8.4(1) 8.7(0.22)BUB Ok
4 0003.fead.962e to 0003.fead.9635 3.0 7.2(1) 4.1(14) Ok
5 0017.9444.c3ec to 0017.9444.c3ef 5.4 8.5(2) 12.2(33)SXH8 Ok
7 0016.c842.40ec to 0016.c842.40ef 2.3 12.2(14r)S5 12.2(33)SXH8 Ok
8 0017.0ee2.13cc to 0017.0ee2.13d5 2.8 12.4(25c), 12.4(25c), Ok
Mod Sub-Module Model Serial Hw Status
---- --------------------------- ------------------ ----------- ------- -------
1 Centralized Forwarding Card WS-F6700-CFC SAL1108HJ42 3.1 Ok
5 Policy Feature Card 3 WS-F6K-PFC3BXL SAD08280F5T 1.3 Ok
5 MSFC3 Daughterboard WS-SUP720 SAD08270CS7 2.1 Ok
7 Centralized Forwarding Card WS-F6700-CFC SAL1008E2CK 2.1 Ok
8/1 6-Port E1 Interface WS-SVC-CMM-6E1 SAD092604EG 2.2 Ok
8/2 128-Channel DSP Farm WS-SVC-CMM-ACT SAD093101AE 1.0 Ok
8/3 24-Port FXS Interface WS-SVC-CMM-24FXS SAD103906YB 1.2 Ok
Mod Online Diag Status
---- -------------------
1 Pass
3 Pass
4 Pass
5 Pass
7 Pass
8 Pass
The same situation on switch 6504-E.
cisco WS-C6504-E (R7000) processor (revision 2.0) with 983008K/65536K bytes of memory.
Processor board ID FOX1437GH1E
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
00:00:02: DaughterBoard (Centralized Forwarding Card)
Firmware compiled 13-Aug-10 11:12 by integ Build [100]
00:00:04: CFC4: sub_fw_lcp_init: board init failed for card index = 0x94
00:00:05: %SYS-CFC4-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 12.2(33)SXH8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 28-Sep-10 23:50 by prod_rel_team
Sep 16 12:53:14.215: CFC4: Currently running ROMMON from S (Gold) region
Sep 16 15:53:20.893 MSK: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimal Diagnostics...
Sep 16 15:53:29.526 MSK: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Linecard received system exception.
Errcode = 2709000001
Sep 16 15:53:29.526 MSK: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled Off (Module Reset due to exception or user request )
Sep 16 15:53:29.542 MSK: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set Off (Module Reset due to exception or user request)
00:00:02: DaughterBoard (Centralized Forwarding Card)
Firmware compiled 13-Aug-10 11:12 by integ Build [100]
00:00:03: CFC4: sub_fw_lcp_init: board init failed for card index = 0x94
00:00:04: %SYS-CFC4-5-RESTART: System restarted --
Cisco IOS Software, c6lc2 Software (c6lc2-SP-M), Version 12.2(33)SXH8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Tue 28-Sep-10 23:50 by prod_rel_team
Sep 16 12:54:26.927: CFC4: Currently running ROMMON from S (Gold) region
Sep 16 15:54:33.251 MSK: %DIAG-SP-6-RUN_MINIMUM: Module 4: Running Minimal Diagnostics...
Sep 16 15:54:47.903 MSK: %PM_SCP-SP-1-LCP_FW_ERR: System resetting module 4 to recover from error: Linecard received system exception.
Errcode = 2709000001
Sep 16 15:54:47.903 MSK: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled Off (Module Reset due to exception or user request )
Sep 16 15:54:47.915 MSK: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set Off (Module Reset due to exception or user request)
Sep 16 15:55:07.315 MSK: %SEC-6-IPACCESSLOGS: list 15 denied 61.244.49.137 19 packets
Cisco IOS Software, s72033_rp Software (s72033_rp-ADVENTERPRISEK9_WAN-M), Version 12.2(33)SXH8, RELEASE SOFTWARE (fc1) is same on both swithes.
show power
system power redundancy mode = redundant
system power total = 2331.00 Watts (55.50 Amps @ 42V)
system power used = 1606.08 Watts (38.24 Amps @ 42V)
system power available = 724.92 Watts (17.26 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-2500W 2331.00 55.50 OK OK on
2 WS-CAC-2500W 2331.00 55.50 OK OK on
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6724-SFP 125.16 2.98 125.16 2.98 on on
3 WS-X6148A-GE-TX 105.00 2.50 105.00 2.50 on on
4 WS-SVC-FWM-1 171.78 4.09 171.78 4.09 on on
5 WS-SUP720-3BXL 328.44 7.82 328.44 7.82 on on
6 (Redundant Sup) - - 328.44 7.82 - -
7 WS-X6704-10GE 295.26 7.03 295.26 7.03 on on
8 WS-SVC-CMM 252.00 6.00 252.00 6.00 on on