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Unable to enter Webex room on windows 10

graham.howe
Level 1
Level 1

I have been using windows 10 for the past month and regularly attend Webex meetings without problems. Suddenly this week I receive the following message on any windows 10 machine running any browser whenever I try to attend a meeting and even if I just try to enter my own room.

Invalid input or system error. Please try again or contact your site administrator.

I have tested IE11, Edge, Chrome and Firefox, and I have tried 3 different windows 10 computers (desktop, laptop and surface pro). If I use windows 7 or 8.1 machines I have no issue accessing meetings. I understand that windows 10 may not be fully supported yet, however I don't see why this was working fine on windows 10 up until the end of last week and has suddenly changed. I certainly have not changed anything across all three of the windows 10 devices in the last few days so am reasonably sure the problem is not caused by any action I have taken.

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