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3750X Error: ASIC/PHY POST failed. Cannot continue

Ayham Dardari
Level 1
Level 1

Hi dears,

I was upgrading a cisco WS-C3750X-48 from version 12.2(58)SE2 to version 15.0(2)SE8 , everything went well (IOS extract , microcode upgrade ,...) , then during the POST the following error happened and the switch kept reloading :

POST: PortASIC Port Loopback Tests : Begin

POST: Failed PortPhyLoopback Packet Test asic_index 1 port_hardware_index 19

POST: Failed PortPhyLoopback Packet Test asic_index 1 port_hardware_index 18

POST: Failed PortPhyLoopback Packet Test asic_index 1 port_hardware_index 23

POST: Failed PortPhyLoopback Packet Test asic_index 1 port_hardware_index 22

POST: PortASIC Port Loopback Tests : End, Status Failed

 

Error: ASIC/PHY POST failed. Cannot continue.

 

%Software-forced reload

I have tried to boot the IOS from the recovery mode, I made flash_init the the boot commands , but it's always facing the same error in POST .

what might be the problem please ?

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