03-21-2016 11:59 AM - edited 03-19-2019 10:53 AM
Is it possible to have Attendant Console ring the Desk Phone Simultaneously? Currently one must right click, or double click to answer the call, which then sends the desk phone off-hook. I have a new AC setup, and receptionist reports that before it also ring the desk phone and you could answer by picking up the call on either AC or Desk phone.