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Botnet-filter update not working

jni
Level 1
Level 1

Hello

We have a couple of customers running the Cisco ASA botnet-filter. However the auto updater hasn't been working for a couple of weeks.

Do any of you know anything about the issue or have the same issue?

Symptoms:
- When ever the dynamic-filter updater client tries to auto update the database, it fails. 
- The log shows the following info in regards to this:

May 09 2016 15:06:40 asa : %ASA-6-725001: Starting SSL handshake with server outside:<asa-public-ip>/62899 for TLS session.
May 09 2016 15:06:40 asa : %ASA-6-725006: Device failed SSL handshake with server outside:<asa-public-ip>/62899
May 09 2016 15:06:40 asa : %ASA-3-338310: Failed to update from dynamic filter updater server 
https://update-manifests.ironport.com, reason: Failed to connect to updater server

- A show command for the dynamic-filter updater client:

sh dynamic-filter updater-client
Dynamic Filter updater client is enabled
Updater server URL is https://update-manifests.ironport.com
Application name: threatcast, version: 1.0
Encrypted UDI: xxxxx
Last update attempted at 10:53:01 CEDT May 11 2016,
with result: Failed to connect to updater server
Next update is in 00:34:07
No database file

Any help would be grately appreciated :o)

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