04-11-2016 06:56 AM - edited 03-19-2019 10:58 AM
Hi
I have a simple AA setup with CUC and CUCM
"Thank you for calling XXXX"
"If you know your party's extension, please dial it now." (transfers to cucm ext)
"If not please dial 0 for Operator:
Allow Transfers to Numbers Not Associate with Users or Call Handlers is enabled
What do i need to configure, if the party's extension do not pickup after 10 rings, and i want it to loop back to the AA greetings?
Assuming none of users has voicemail configured.
Which does not quite make sense either to configure "Call forward No answer" to AA CTI number on the line for all the extensions in the company.
Appreciate any advise