05-15-2017 05:17 AM - edited 03-14-2019 05:18 PM
Hi,
I would just like to check if someone can help me. I have a request that will play a different IVR on a specific time. Example, from M to F 8:00 am to 5:00 pm, the IVR 1 will play then the rest (M to F 5:01 pm to 7:59 am then Sat and Sun 24 hours) will paly IVR 2 but on the IVR 1 there is a different menu as well as on the IVR 2. The menu options need to activate as well based on the IVR that will be played.
Can someone give me a sample screenshot of the main menu?
Thank you so much for your help on this.
Jen Juanier