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Troubleshooting Switch 3850 in Stack - Ports do not traffic but are 'up'

reynaldolopeza
Level 1
Level 1

Hi, I had a problem in a Switch 3850 in Stack. It stopped working almost at midnight. Symptoms were:

- No traffic through every port in that switch

- Port showed to be 'up'

- Remote access to management IP address of the switch was available.

Early in the morning, I checked the logs but there is no warning or alert at the failure time. The crashinfo command shows an empty file.

I used the reload command to reload the switch, and it is working fine now.

What else can I do to discover the reason of the problem? How can I know It won't happen again?

Thanks in advance.

Reynaldo Lopez

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