05-25-2017 09:54 AM
Hello,
I'm running into a bit of an odd problem. One of my users who is primarily a remote worker cannot use one of his primary applications while connected to our ASA VPN using the AnyConnect client.
Apparently the application needs to be able to ping itself / resolve the local host name. In house it works fine. While he's on the VPN functionality breaks. In doing some testing, I've found that while connected to the VPN pinging the local host name / IP address results in a "General failure." message. In fact, I get this message when trying to ping any IP in the range handed out by the ASA.
I'm fairly new at the company and my experience with ASA's / VPN's in general is fairly limited.
Any help would be greatly appreciated.