Hello,
My company will be updating our Cisco Unified Workforce Optimization from v10.5 to v11.5 soon. I'd like some information on the install process to prepare for automated software deployment of these installs on 100 + client computers.
The install for 10.5 is a process for us:
- Install "Cisco Unified WFO Monitoring and Recording Recording.msi"
- Computer Restarts
- Install "Cisco Unified WFO Monitoring and Recording Recording Release 6.msi"
- IF Supervisor: Install "Cisco Unified WFO Monitoring and Recording Administrator.msi"
- IF Supervisor: Also Install "Cisco Screen Player Plug-in.exe"
Is the client install for 11.5 just as cumbersome? I'd really appreciate it if someone could let me know the step-by-step process for regular employees and supervisors. Also, is running an automated deployment for this process easy? Any suggestions?
Thank you in advance for any help!
-A
