I have a setup where:
Call Manager receive calls on hunt pilot 700 -> if none of the extensions in hunt pilot 700 answers, the call is transfer to extension 899 that is a CTI Route Point
Unity takes the call using System Call Handler with extension 700 -> The greeting plays as expected and the user inputs works.
The problem is that when the user inputs an extension that exist in Unity, the call is not transfer and it just plays the extension's voicemail. If the extension doesnt exist in Unity, the user receives a message saying that "You cannot be transferred to this number, check the number and try again"
I have the greetings to "Allow Transfers to Numbers Not Associated with Users or Call Handlers"
I am including some screenshots of the configuration.
