Hi everyone,
I have two ASA5512-X on which I like to configure HA. When I activate Failover on the standby unit I get the following error message:
Detected an Active mate
Mate NOT PRESENT card in slot 2 is different from mine CXSC5512
I guess this is because of a software module on the active ASA.
show module on the active ASA:
Mod Card Type Model Serial No.
---- -------------------------------------------- ------------------ -----------
0 ASA 5512-X with SW, 6 GE Data, 1 GE Mgmt, AC ASA5512 FCH17427H7N
ips Unknown N/A FCH17427H7N
cxsc Unknown N/A FCH17427H7N
sfr Unknown N/A FCH17427H7N
Mod MAC Address Range Hw Version Fw Version Sw Version
---- --------------------------------- ------------ ------------ ---------------
0 885a.92f7.07d9 to 885a.92f7.07e0 1.0 2.1(9)8 9.8(1)
ips 885a.92f7.07d7 to 885a.92f7.07d7 N/A N/A
cxsc 885a.92f7.07d7 to 885a.92f7.07d7 N/A N/A
sfr 885a.92f7.07d7 to 885a.92f7.07d7 N/A N/A
Mod SSM Application Name Status SSM Application Version
---- ------------------------------ ---------------- --------------------------
ips Unknown No Image Present Not Applicable
cxsc Unknown No Image Present Not Applicable
sfr Unknown No Image Present Not Applicable
Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
0 Up Sys Not Applicable
ips Unresponsive Not Applicable
cxsc Unresponsive Not Applicable
sfr Unresponsive Not Applicable
Mod License Name License Status Time Remaining
---- -------------- --------------- ---------------
ips IPS Module Disabled perpetual
show module on the standby ASA:
Mod Card Type Model Serial No.
---- -------------------------------------------- ------------------ -----------
0 ASA 5512-X with SW, 6 GE Data, 1 GE Mgmt, AC ASA5512 FCH17357FMW
ips Unknown N/A FCH17357FMW
cxsc Unknown N/A FCH17357FMW
sfr Unknown N/A FCH17357FMW
Mod MAC Address Range Hw Version Fw Version Sw Version
---- --------------------------------- ------------ ------------ ---------------
0 e4c7.2283.e680 to e4c7.2283.e687 1.0 2.1(9)8 9.8(1)
ips e4c7.2283.e67e to e4c7.2283.e67e N/A N/A
cxsc e4c7.2283.e67e to e4c7.2283.e67e N/A N/A
sfr e4c7.2283.e67e to e4c7.2283.e67e N/A N/A
Mod SSM Application Name Status SSM Application Version
---- ------------------------------ ---------------- --------------------------
ips Unknown No Image Present Not Applicable
sfr Unknown No Image Present Not Applicable
Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
0 Up Sys Not Applicable
ips Unresponsive Not Applicable
cxsc Unresponsive Not Applicable
sfr Unresponsive Not Applicable
Mod License Name License Status Time Remaining
---- -------------- --------------- ---------------
ips IPS Module Disabled perpetual
I suppose that the highlighted part is the problem so my question is how can I remove the cxsc module? What I tried so far:
-sw-module module cxsc shutdown
-sw-module module cxsc uninstall
-sw-module module cxsc reset
After executing this commands I get the error:
Unable to uninstall Module cxsc, it does not have a software image installed.
I hope someone can give me some advise.
Thank you
Remo
