08-31-2017 05:36 AM - edited 03-18-2019 01:26 PM
Hello,
TMS version 15.4.4
CMS 2.2.6
I have a strange problem with conferences done through TMS.
When a scheduled TMS conference starts, if a presentation is shared via SX20, no one can see it.
However, if these clients (sx20, polycoms, s4b clients, webbridge clients) connect straight to CMS, there are no problems.
Another anomaly is like this:
TMS starts conference. Presentations cannot be seen. S4B or webbridge client shares screen for a moment. Everyone can see. After this, SX20 starts presentation and now everything works, everyone can see presentations...
In API, in the system profile I have one callLegProfile assigned and it should have all the necessary stuff to allow for presentations. <callLegProfile id="34b7eeed-25d3-47fb-b388-39b46226f3bd">
<defaultLayout>allEqual</defaultLayout>
<presentationContributionAllowed>true</presentationContributionAllowed>
<presentationViewingAllowed>true</presentationViewingAllowed>
<sipMediaEncryption>optional</sipMediaEncryption>
<telepresenceCallsAllowed>true</telepresenceCallsAllowed>
<sipPresentationChannelEnabled>true</sipPresentationChannelEnabled>
<bfcpMode>serverOnly</bfcpMode>
<recordingControlAllowed>true</recordingControlAllowed>
</callLegProfile>
And again, no problems whatsoever when avoiding TMS.
Any ideas?
Thanks