We have a user than is unable to sign into Jabber for Windows (v 11.9.2). When they attempt to sign in, we get a "Your username or password is not correct.".
The user is able to sign into a Windows computer on the domain (the same account Jabber uses) just fine - so we know the account and password are correct. I've also attempted to sign in to the users Jabber on multiple computers and with multiple versions of Jabber - all under that users windows profile. I am able to sign into my jabber account under my profile on that computer using the version of Jabber (v 11.9.2) that is installed on that computer.
I am able to ping the domain controllers and also the call manager and presence servers just fine. So we know they can talk - plus under my profile, i am able to sign into Jabber.
I have made this user a local user in call manager, deleted the account out, synced the LDAP so she gets added back in and made sure her End User Configuration is setup the same as someone else that is able to use Jabber in that location and we get the same end result - Your username or password is not correct.
Attached is a photo of the End User Config - some of the info is blacked out for security purposes.
Thank you in advanced for the help!
Luke
