02-15-2018 04:04 PM - edited 03-18-2019 01:52 PM
Hi,
We use Cisco endpoints - Room kit and room kit plus - to dial the Zoom cloud for meetings. When in a meeting, the first screen share attempt from either the Cisco device or the laptop client will frequently just not appear. The user will need to stop sharing, and then re-share for it to function.
Additionally, and more frustratingly, rather than receiving dual streams from the Cisco endpoint - video and the share - the remote party will receive a single, "Muxed" stream. To Fix this, the Cisco endpoint needs to stop sharing, followed by having the computer client start and stop sharing. When the endpoint begins sharing a second time, the dual streams are rendered properly as separate windows.
Thoughts?