cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Intermittent internet issue

Randyx
Level 1
Level 1

Hi,

 

We have been experiencing random intermittent internet connection. What I noticed though is whenever we are experiencing slow internet connection, our access to our Internet Router is also not stable.

 

Ping from Internet router to outside address, the latency is normal and no packet drops.

 

Ping from any PC to outside address, very slow and lots of packet drops. I also noticed that when the issue with internet connection occurs, access to the Internet router is sluggish.

 

I did a continuous ping to outside address and the Internet router at the same time, the packet loss seems to occur at the same time.

 

I checked switches, routers and firewalls interfaces but did not find anything that has an high number of errors or output drops or even duplex mismatch.

 

Any suggestions?

 

Thanks in advance

Who Me Too'd this topic