Hi Community,
Below is the attached Message tracking details.
In message tracking it is showing Incoming connection has lost and the next line it is going for the next email pipeline scanning engine and at the end it started DCID connection to the exchange for the delivery and it has successfully delivered the message to the exchange.
End user is reporting he has not received the email.
From exchange it is showing as delivered, When the sender sends the same mail again same thing showing in Message tracking ICID lost for the specific sender(X) to recipient(Y) when he again sends the same email.
Your inputs would be highly appreciated.
When it is showing ICID lost in Message Tracking why it still going for the next email pipeline for scanning ?
