Windows 10 - 1803 (have also tried on 1511, 1607, 1703 and 1709); Java 8, version 161 installed.
RTMT plugin downloaded via CUCM 11.5.
All other programs closed for install.
Program installs without any errors or warnings.
Does not launch.
No window or web page opens.
Have tried compatibility modes for Win 7 and 8; have tried running as administrator even though my user is an administrator.
Cannot see what version of Java it needs. The installer copied its own jre folder but I don't see any special version associated with this program.
There are no events recorded in Event Log.
With Task Manager open, when I attempt to run RTMT, two COM Surrogate tasks run briefly - 5 seconds or so - then close.
Would like to use this to troubleshoot call issues.
Since this doesn't work, is there any way in Call Manager to trace calls?
TIA
Rick
