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Who Me Too'd this topic

SG550x issue (fatal error)

Sebastian Helmer
Level 5
Level 5

‎10-04-2018 08:21 PM

Hello,

 

we have two stacks (2x2) running on different location with almost the same issue and the same config. Sometimes it seems to crash somewehre inside or so and after a few minutes/seconds the switch is back fine. Also the network is down in that moment.

 

From the techsupport file I would like to outline this:

 

***** FATAL ERROR *****
Reporting Task: HCWT.
Software Version: 2.4.0.94 (date May 31 2018 time 02:37:28)
ros(HOSTG_fatal_error+0x14) [0x2e62a4]
ros(OSSYSG_fatal_error+0x134) [0x8752ec] ros() [0x693ec0]
ros() [0xbc3c80]
/lib/libp2linux.so.1(+0x3aa4) [0xb6edbaa4]
/lib/libpthread.so.0(+0x6e64) [0xb6eb6e64]

***** END OF FATAL ERROR *****

***** END OF FATAL ERROR *****

 

 

05-Oct-2018 04:46:14 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:46:08 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:46:02 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:45:56 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:45:50 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:45:44 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x1B on bus 0 offset 0x05, component TC654E Fan Speed Controllers with Fan Fault Detection


05-Oct-2018 04:45:44 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-WRITE: I2C failed to write information to device at address 0x40 on bus 1 offset 0x33, component CPLD


05-Oct-2018 04:45:38 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x40 on bus 1 offset 0x10, component CPLD


05-Oct-2018 04:45:32 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x40 on bus 1 offset 0x30, component CPLD


05-Oct-2018 04:45:26 :%STCK SYSL-W-UNITTRP: UNIT ID 1,Trap:%Box-W-I2C-FAILURE-READ: I2C failed to read information from device at address 0x40 on bus 1 offset 0x20, component CPLD

 

 

I hope you have an idea..

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