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"Not Compliant" status. Antivirus not detected after reinstalled with Windows 10 1809

Fernando.Lando
Level 1
Level 1

After reinstalled my laptop with Windows 10 Pro version 1809 (OS Build 17763.55), I can't connect anymore to VPN.

 

The System Scan finish with "Not Compliant" status, according to Antivirus policies (Installed & Updated)

I guess this is because antivirus definition version and/or date is not correctly detected by de agent. I can read, in AnyConnect > Advanced Window > System Scan > Security Products:

 

Product Name                                  Prod Type  Prod Version  Definition Ver  Def Date

==========================    ========  =========   ==========  =======

System Center Endpoint Protection   AV             4.7.13.0         (empty)           00/00/0

System Center Endpoint Protection   AS             4.7.13.0         (empty)           00/00/0

 

My Windows reports it's Antivirus protection is Ok:  SCEP, is updated and running.  

 

As part of the changes in 1809 of 2018/NOV/02, the old Defender suffered big changes (or disappeared at all) 

Microsoft community is talking about this here: Upgraded to Win10 version 1809 and Cisco AnyConnect VPN no longer can locate anti-virus

 

My client versions:

==============

  • Windows 10 Pro version 1809 (OS Build 17763.55)
  • Cisco AnyConnect Secure Mobility Client version 4.1.06013 (also tried with 4.3.05017, same result)
  • anyconnect-iseposture-win-4.1.06013
  • anyconnect-isecompliance-win-3.6.10294.2

 

Previous Windows versions (i.e. 1083) with same client is working fine in other colleague’s laptops. But the AV detected is Defender (with the proper Definitions version & date) or Defender + System Center Endpoint Protection (without definitios ver&date).

 

Thanks in advance, 

Regards

Fernando

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