11-16-2018 11:14 PM - edited 03-17-2019 01:44 PM
Hi guys,
I have an 8841 phone that doesnt boot up..when i plug in the ethernet cable the mute button lights up read and the handset led shows red too but nothing else happens even the screen doesnt show anything no cisco logo no nothing just blank...
I have tried factory reseting it but it doesnt work.
What could be the problem and how do I solve it..
any help is highly appreciated