12-24-2018 07:18 AM - edited 03-17-2019 07:48 PM
Hi All,
I am facing issue in my cisco jabber 12.1 and previous version
The Jabber is not displaying the name of the user and instead it shows as "Display name" with no presence status.
And when i checked in show connection status it says presence status as "unknown" and Address as "CUP (IPV4)" instead of IM&P server IP Address.Attaching snip of the error status.
Post resetting the Jabber by deleting cache in local and roaming folder it resolves the issue but still the issue reoccurs in the Jabber.
Thanks,
Vinoth.