01-05-2019 07:59 AM - edited 03-18-2019 02:33 PM
Hi -
We've have a Room Kit that we moved from one vlan to another. After this move, the Room Kit seems to have lost connectivity. Tried a factory reset from the Touch10 in my efforts to get the device back to no avail.
It currently report 'Invalid network configuration. The device did not receive an IP address.' I don't appear to be getting a link light on the Room Kit. Jack is active so I'm wondering if there is any further insight I can get into the state of the Room Kit either via a console connection or some other way. Seems a little curious to have the nic fail at the same time as the vlan move.
I haven't setup a console connection to a Room Kit as they've worked pretty flawlessly up until now. Any pointers or clues anyone might have to help me resolve this will be greatly appreciated.
Cheers,
Tim Munn