Would someone please comment on the issue below. To me this sounds like an account is getting unlocked but the domain controller that ISE is authenticating to does not get updated immediately. After a few minutes, the domain controllers sync the account change, and the user can login. However, if anyone has had a similar issue, please let me know.
ISE Account is setup correctly. User's account was recently unlocked, but windows credentials were cleared and rebooted the PC. PC would not connect to the wireless network.
- Clicked "Bypass Suppression Filtering for 1 Hour". Logged user out of the PC and back in. User was able to connect to wireless network.
- Moving this ticket to the Networking Team for further review. After the Account was unlocked and credentials were cleared, the PC should have been able to reconnect to wireless network after the reboot.
- We attempted to connect to the wireless network multiple times after the account was unlocked, but I do not see those attempts in the Live Logs.
- I spoke with other Helpdesk Technicians about this issue. They have seem similar issues where a PC will not connect to wireless network after an AD Account Lock. Typical resolution has been to "Bypass Suppression Filtering for 1 Hour".
