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Cisco IP Communicator mutes all other sounds

dalourdas
Level 1
Level 1

Hi All,

 

I am using Cisco IP Communicator version 8.6.3.0.

 

Whenever I have the app open, no other sounds will play. It mutes Spotify, Youtube and etc.

I only have a softphone so it needs to be open at all times in order not to miss a phonecall. On the other hand I need to have access to other audio outputs especially Skype for Business.

 

Do you know if there is a setting I can change in order to have this working?

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