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Microphone issue with proximity 3.0.1

t.farkas
Level 1
Level 1

Hi Team!

We experienced a microphone issue related to proximity:

when the Proximity application is running on a PC, and connected to a TP system, the microphone is unavailable to all other apps.

I tested with Webex and SfB: if a client is in a call, with computer audio, using the built-in microphone, and the Proximity app is connected to a device in between, the meeting client is unable to use the mic (SfB shows "Your mic isn't working" alert)

Exiting from Proximity won't solve it, only Disable/Enable the mic.

The Proximity version is 3.0.1.0, the OS is Win10.

Has anyone saw the same behavior? Do you know any solution/workaround for the issue?

 

Thanks,

Tibor

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