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Problems in connecting to VPN: Internal Error

santosb
Level 1
Level 1

Hi

 

I have not been able to connect to VPN through cisco anyconnect mobility client since Wednesday afternoon. I was able to use even on Wednesday morning but it stopped working suddenly in the afternoon. I have a Mac and a sophos antivirus installed. Every time I try to connect the system scans states that I am compliant, and I think it gets to connects for like a second before starting to disconnect automatically and this message comes up:

 

The secure gateway has terminated the VPN connection.

The following message was received from the secure gateway: Internal Error

 

I have tried to connect on a windows computer with different antivirus but the same message comes up.

 

I would really appreciate if anyone could share any thoughts/ideas on this. 

 

Many thanks

 

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