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CSCvn65598 - Write Mem command and ASDM load fails with "flash device is in use by another task"

Joe C
Level 1
Level 1

Not sure why this problem is taking Cisco so long to get a fix.  We've taken 3 firewall outages related to this bug and the problem description does not include additional details that could be very important.  In each outage the ASA "reload" command hung in shutting down the disk process.  As a result the only way to get the ASA to reboot was to issue a "reload quick" command.  Second, even though our ASA config was backed up to an external server, we LOST ALL CERTIFICATES as well as the SSH key after the reboot.  Fixing the SSH key was easy but we had to go out to our Certificate Authority to generate new certs which extended our outage.  BE SURE TO EXPORT YOUR CERTIFICATES prior to reload in case they are lost and you need to import them after the reload.

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