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Flex plan support

Pieter de jong
Level 1
Level 1

Hi,

 

All Flex licensing comes with Basic tac support and we can include more in depth support with that. We have purchased v12 Flex licensing and calling Tac to log a call they are baffled and have no concept of Flex licensing. Nowhere online to log it either with Subs Id#

 

So how do we log a tac case? 

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