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C8821 cannot connect to WIFI after firmware upgrade to sip8821.11-0-5-17

ethan.sun
Level 1
Level 1

After apply the devicepack cmterm-devicepack11.5.1.17105-1 on ccm, all of C8821's firmwares are upgraded to sip8821.11-0-5-17 and cannot get WIFI connection anymore.

WLC Version:

C5520, 8.3.150.0

C5500, 8.0.152.12

Auth method: local RADIUS on WLC, EAP-FAST on C8821

What we have tried:

Upgrade C8821 to sip8821.11-0-5SR1-4, not work

Downgrade to previous sip8821.11-0-4SR1-13, not work, strange

Create a new SSID with WEP, get connection to WIFI

 

Error messages on WLC:

*Dot1x_NW_MsgTask_4: Jul 23 12:49:09.881: %DOT1X-3-ABORT_AUTH: 1x_bauth_sm.c:477  Authentication Aborted for  client 00:aa:6e:xx:xx:xx Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM

 

 

Anybody else got the same problem? We have around 20 C8821 phones are get disconnected for days.

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