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CSCvk56605 - Low bandwidth estimation for WebRTC presentation sender

rajesh.kumar
Level 4
Level 4
Hi Team
CSCvk56605 - Low bandwidth estimation for WebRTC presentation sender
Issue is:

1) If Windows user is sharing (HW acceleration is ON, by default) – picture is very bad and blurred.

2) If MAC user is sharing – good picture, text is readable

3) If Windows user is sharing (HW acceleration is OFF in browser) – picture is OK, but still blurred when scrolling document while sharing.

Cisco document says this issue has been fixed in CMS 2.4.1 2.3.8.
But seems it is not correct. Problem is not resolved. Even TAC engineer also confirmed after lab test, it is wrong and issue is not resolved.
Is there any official update on the this issue ?
 
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