10-03-2019 08:08 AM - edited 10-03-2019 02:20 PM
I bought 2 Cisco WAP581 wireless APs. I am having a problem with the wireless going offline after a day or two.
My Windows 10 laptop comes up and says there is no internet access after 24 hours. From the wireless laptop I cannot ping the WAP581 from the wireless side. I also have an iPad which states no internet. The WAP581 has a DHCP IP address. I can ping the WAP581 from a wired PC in the same network. There are 2 SSIDs on WAP581. If I try to connect to the other SSID my laptop will not connect stating there is no internet. I do have internet on the wired PC. If I reboot the WAP581 AP it all starts working again. What is going on?
I am in the USA with version WAP581-A-K9 V01. I am running firmware 1.0.2.0.
I replaced Cisco WAP371 APs with these WAP581 units and never had this problem. The WAP581 are connected to a SG300-28 switch in L3 mode on a trunk port with 2 VLANs defined to the WAP581 AP. The 2 WAP581 AP are setup in single point mode using DHCP off the SG300-28 switch. I am using a SG300-10MPP switch to power the WAP581 APs connected to the SG300-28 using a trunk port.
PS
I did not state I am running both bands with band steering on. If you need me to start a support case send me contact info. If you want me try something I will be happy to as this is my home network with complete access all the time. Let's get this problem fixed.