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UCCX 12.0(1) Web Admin service down after fresh install

ymilad
Level 1
Level 1

We have just implemented UCCX 12.0 for staging and testing.Write after the installation we could not access the <IP Address>/appadmin page. followed the installation guide and it does not show any steps required after the fresh install. 

 

any ideas? 

 

Utils service list 

 

Requesting service status, please wait...
System SSH [STARTED]
Cluster Manager [STARTED]
Password Reset [STOPPED] Service Not Activated
Name Service Cache [STOPPED] Service Not Activated
Entropy Monitoring Daemon [STARTED]
Cisco SCSI Watchdog [STARTED]
Service Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco Audit Event Service[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CallManager Serviceability[STOPPED] Commanded Out of Service
Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry Monitor[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Identity Service[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STOPPED] Commanded Out of Service
Cisco Syslog Agent[STARTED]
Cisco Tomcat[STARTED]
Cisco Tomcat Stats Servlet[STOPPED] Commanded Out of Service
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STOPPED] Commanded Out of Service
Cisco Unified CCX Administration[STOPPED] Commanded Out of Service
Cisco Unified CCX CVD Dependent Webapp[STOPPED] Commanded Out of Service
Cisco Unified CCX Cluster View Daemon[STARTED]
Cisco Unified CCX Configuration API[STOPPED] Commanded Out of Service
Cisco Unified CCX DB Perfmon Counter Service[STARTED]
Cisco Unified CCX Database[STARTED]
Cisco Unified CCX Perfmon Counter Service[STARTED]
Cisco Unified CCX SNMP Java Adapter[STARTED]
Cisco Unified CCX Serviceability[STOPPED] Commanded Out of Service
Cisco Unified CCX Voice Subagent[STARTED]
Cisco Unified CCX WebServices[STOPPED] Commanded Out of Service
Cisco Unified Serviceability RTMT[STOPPED] Commanded Out of Service
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Platform Administrative Web Service[STOPPED] Commanded Out of Service
SNMP Master Agent[STARTED]
SOAP -Log Collection APIs[STOPPED] Commanded Out of Service
SOAP -Performance Monitoring APIs[STOPPED] Commanded Out of Service
SOAP -Real-Time Service APIs[STOPPED] Commanded Out of Service
System Application Agent[STARTED]
Cisco Finesse Tomcat[STOPPED] Service Not Activated
Cisco Serviceability Reporter[STOPPED] Service Not Activated
Cisco Unified CCX Engine[STOPPED] Service Not Activated
Cisco Unified CCX Notification Service[STOPPED] Service Not Activated
Cisco Unified CCX Socket.IO Service[STOPPED] Service Not Activated
Cisco Unified Intelligence Center Reporting Service[STOPPED] Service Not Activated
Cisco Unified Intelligence Center Serviceability Service[STOPPED] Service Not Activated
Primary Node =true

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