10-22-2019 02:14 AM
Hello,
I have a new Customer in CUCM version 12.5.1.11900-146.
I installed RTMT on my PC to download some logs files (collect files) but the system doesn't display any node ?!
On the next page, I have the IM&P Servers...
If I go on "Voice/video" tab, I have some info :
Meaning that my RTMT client can have access to the CUCM nodes
Do you have an idea why I can't download the logs files ?
(they are available in CLI, I checked that already)
Thank you in advance,
Thierry
Solved! Go to Solution.