11-14-2019 12:23 PM
I am running the Detailed Call CSQ Report using version 11.6(2). For one of my CSQ's the call volume seemed really off. As I looked at it I found that several instances where the same entry showed up multiple times. All data in each line is exactly the same. What could be causing this?
1-6000139418-0 | 11/13/19 10:12:04 AM | 11/13/19 10:16:50 AM | 2 |
1-6000139418-0 | 11/13/19 10:12:04 AM | 11/13/19 10:16:50 AM | 2 |
1-6000139418-0 | 11/13/19 10:12:04 AM | 11/13/19 10:16:50 AM | 2 |
1-6000139418-0 | 11/13/19 10:12:04 AM | 11/13/19 10:16:50 AM | 2 |