01-20-2020 01:08 AM - edited 07-05-2021 11:33 AM
Hello,
I am running into unexpected behavior trying to integrate a catalyst 9800 controller with a smart licensing satellite.
The WLC is running 16.12.01s .
The issue is that the WLC appears REGISTERED/AUTHORIZED and even shows up on the satellite's inventory, but it does not consume any license. In the wlc licensing tab in the GUI i see the message "No licenses in use" (see screenshot).
Also, when running `sho license status` in CLI, i see the REGISTERED/AUTHORIZED state, but none of the dates show up (last renewal attempt, next renewal attempt...). I checked the time config on the wlc and the satellite and they both show the same time (and are synchronized with the same server).
Show license status output :
Smart Licensing is ENABLED Utility: Status: DISABLED Data Privacy: Sending Hostname: yes Callhome hostname privacy: DISABLED Smart Licensing hostname privacy: DISABLED Version privacy: DISABLED Transport: Type: Callhome Registration: Status: REGISTERED Smart Account: SSMS UNI.LU Virtual Account: SSMS UNI.LU Export-Controlled Functionality: ALLOWED Initial Registration: SUCCEEDED on Last Renewal Attempt: SUCCEEDED on Next Renewal Attempt: Registration Expires: License Authorization: Status: AUTHORIZED Last Communication Attempt: SUCCEEDED on Next Communication Attempt: Communication Deadline: Export Authorization Key: Features Authorized: <none>
On the satellite i see the WLC in "product instances", but no license are consumed in the "licenses" tab.
Does anyone know this issue ? I have performed similar confiugration with catalyst 9300 running 16.9.4 and as far as a i can remember no additional steps were required after correctly configuring call-home and registration token.
Thanks!