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sg110d-05 keeps resetting causing problems with IP audio, etc.

SmallBiz1
Level 1
Level 1

Our SG110D-05 is a couple years old.  It's plugged directly into a cable modem, with GB level cabling/traffic (GB led is on) for modem and compatible devices.

 

With frequency varying from some 5 minutes to about 1 minute (which is a problem), the SG110D appears to reset -- all of the LEDs except for Pwr go out for 5 seconds or so, and then in rapid succession they all come on, go out, and the active ports begin blinking with normal traffic flow.  During the initial lights out period, all network traffic stops.

 

Switch power cycle doesn't help.When resetting every minute or so, remote workforce tools like teleconferencing audio are impacted.

 

During times when resets occur about every minute, we can get the frequency to drop into the more manageable 5-minute range if we unplug one of our MacBook Pros (which of course, are the devices needing the network).  If we quickly plug the MacBook back in, it brings the frequent resets back.  If we leave a MacBook unplugged maybe 10 minutes or so, the frequency may remain at a workable 5-minute level when it's plugged back in.

 

Is this a known issue?  Is there device/switch setting we can use to remedy this?

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