A lot of users recently have been reporting "Login Failed" error with no details when they try to connect with their AnyConnect client. When I check the ASA logs, it reports that the username/password was incorrect. These VPN accounts are linked to the user's AD accounts so when I reset the password to their AD accounts, the issue is resolved and they are finally able to log in with their AnyConnect client.
Why are they getting an incorrect password error to begin with though? They don't change their passwords and we don't have a password expiration policy.
