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WebEx Calling - Shared Voicemail

mhurley131
Level 4
Level 4

I need to configure a shared voicemail box using WebEx Calling.     I have configured a calling user which will act as the shared voicemail box.

 

How can multiple users in the department manage the voicemail boxes that end up here?

 

1.  I have created an associated mailbox, so I can have the mailbox forward the emails with wav file to the team.  This doesn't mark the message as read within the voicemail system so I'm assuming that mailbox will eventually fill up and stop taking new messages, correct?

 

Has anyone configured a shared voicemail workflow that works well?

 

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