I work in a Call Center and due to the recent social climate, we find most of our staff working from home these days. Many of our leadership use WebEx to collaborate and share call audio during meetings. I have one individual that does not have the ability to hear any audio they share. As an example, we will use a web based platform to stream a recorded call. All of my other users have no issues streaming this audio while in a WebEx meeting, whether host or not, and all users including the party streaming has the ability to hear the audio. When this particular user streams the audio, everyone but the person streaming can hear it. I have also noticed that when the user is in any WebEx meeting the user cannot hear any other Windows sounds with the exception of Finesse and Jabber. I have checked all Settings that I can think of, and audio works as expected in all other scenarios.
