One of our Cisco 3650 switches rebooted unexpectedly. However, before rebooted the switch we could not log in to the switch. After rebooting it will show the Last reload reason: Critical software exception, check crashinfo:crashinfo_RP_00_00_20201128-132212-GMT error. Could anyone explain why this error shows? Do we need to replace the new switch? And also how to resolve this issue. Thank you!
