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Not able to connect to Sandbox

sadamahan
Level 1
Level 1

Hi

Made a reservation. Downloaded and installed AnyConnect on Windows. Restarted Windows. Yet not able to connect via AnyConnect VPN using the credentials provided in email. Dialog box says: "VPN establishment capability for a remote user is disabled. A VPN connect will not be established" AnyConnect logs below. Thanks in advance!

12/24/2020
2:52:47 PM Ready to connect.
2:54:39 PM Contacting devnetsandbox,,,,,,,,
2:55:09 PM User credentials entered.
2:55:09 PM Establishing VPN session...
2:55:09 PM The AnyConnect Downloader is performing update checks...
2:55:09 PM Checking for profile updates...
2:55:09 PM Checking for product updates...
2:55:10 PM Establishing VPN - Initiating connection...
2:55:10 PM Establishing VPN session...
2:55:10 PM Connection attempt has failed.
2:55:10 PM Ready to connect.
2:55:10 PM VPN session ended.
2:57:54 PM Contacting devnetsandbox,,,,,,,,,,
2:58:08 PM User credentials entered.
2:58:09 PM Establishing VPN session...
2:58:09 PM The AnyConnect Downloader is performing update checks...
2:58:09 PM Checking for profile updates...
2:58:09 PM Checking for product updates...
2:58:09 PM Establishing VPN - Initiating connection...
2:58:09 PM Establishing VPN session...
2:58:09 PM Connection attempt has failed.
2:58:09 PM VPN session ended.
2:58:09 PM Ready to connect.
2:59:43 PM Contacting devnetsandbox,,,,,,,,,,,
3:00:09 PM User credentials entered.
3:00:09 PM Establishing VPN session...
3:00:09 PM The AnyConnect Downloader is performing update checks...
3:00:09 PM Checking for profile updates...
3:00:09 PM Checking for product updates...
3:00:09 PM Establishing VPN - Initiating connection...
3:00:10 PM Establishing VPN session...
3:00:10 PM Connection attempt has failed.
3:00:10 PM VPN session ended.

Best Regards

Sada

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