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DX80 not functioning as external monitor for Laptop

ogdan_uecguer
Level 1
Level 1

Dear All,

I have a DX80, CE Software Revision  ce 9.13.0 cf2befca38d 2020-05-06

I am trying to use the device as an external monitor via the HDMI port available on the device. I made sure that the HDMI cable (I have tried multiple cables, all working with other monitors) is attached to the correct port on my DX80. It is tattached to Port numberd 3 in the manual.

DX80Panel.png

I have tried multiple PC's all with HDMI Ports working with other monitors. I set the sync frequencies to 30Hz, 50Hz and 60Hz. But to no avail. In config I set Input 2 to be named "OtherSource":

DX80DiagnosticsScreen.png

This is what I get on a Lenovo S430, Thinkbook T14, Medion 560 and HP EliteBook - the DX80 behaves the same on all machines I tried.

Step 1 - No cable attached, after touching the share button:

IMG_20210123_151459.jpg

 

Step 2: After attaching the HDMI cable

IMG_20210123_151440.jpg

Step 3: Touching Learn More

IMG_20210123_151445_1.jpg

 

Windows does recognize the DX80. This is what windows gives me on my Win10 Thinkbook14

DX80_inWindows10.png

 

Obviously I have tried several different HDMI cables as well as several different devices.

 

Any idea what could go wrong or how I could resolve the issue?

Thanks in advance for all hints and ideas,

Have a great time

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