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Cisco ISE with AD integration Group Missing in Retrieval

SaintEvn
Level 1
Level 1

Hi,

I’m trying to integrate Cisco ISE and AD.

I’ve successfully joined ISE with AD and the status is operational.

The problem is when I tried to retrieve group from AD, only group that are part of Buildin OU and Users OU are shown in the lists.

We’ve created new OU, Group and User in AD but it is not in the ISE group retrieval list. And also when I test user authentication in ISE  using the users from newly created groups , it  kept failing.

We are deploying two AD in the same domain and we can’t find out if the issue is at AD side or ISE side.

Any idea for AD side to work or ISE to retrieve all groups??

Thank you so much!

 

 

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