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Prime Infrastructure 3.7 - Device Collection failure

tsaiyishian7676
Level 1
Level 1

Hi,

My Prime version is 3.7
I have six 2960x devices in Prime. When adding new devices recently, I found that one of the original six devices showed Collection failure. The other five devices were normal.

 

Before this device can collect runs success

 

I have compared the General, snmp, Telnet/ssh, http/https, and civic Location of the other five devices. I don’t know where else I can check the reason.

 

Thank you in advance for you help
Cheers

2017-08-03_15_16_24-prime_infrastructure_-_network_devices_-_vs-prime01.png

2017-08-03_15_17_06-prime_infrastructure_-_network_devices_-_vs-prime01.png

2017-08-03_15_16_23-prime_infrastructure_-_network_devices_-_vs-prime01.png

 

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