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AnyConnect (Umbrella Roaming Security) Disconnects Internet

montesanodavid
Level 1
Level 1

Hi there,

 

In our organization we´re using AnyConnect Client for Umbrella SIG (SWG and DNS) (not VPN).

 

We have it deployed to all the computers in the company, we all use the same rules.

 

On some computers when the AnyConnect client is installed, it automatically loses access to the Internet. However, the same AnyConnect client installed in the same way and passing by the same Cisco Umbrella rules works perfectly on almost all computers.

 

We have ping on all these computers (So we only lose access).

The certificate is installed correctly on the faulty equipment as well.


Has anything similar happened to you?
Can anyone give me a clue as to what could be happening?

 

Many thanks in advance!

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