cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Cisco Prime 3.9 Lose connection to virtual IP and Primary Node when setting up High Availability

SeanYoung02972
Level 1
Level 1

Good Afternoon Brains Trust.

 

I have just completed a fresh install of Cisco Prime 3.9 on both my Primary and Secondary PI servers.

I've set up HA in the past on 3.7 with no issues, however when I followed the same procedure on 3.9 I have found that I have lost access to the Primary Server GUI, and the Virtual IP Address does not ping across the network either. Remote Management on the Secondary Server through the PI-Health Monitor GUI is still good.

All IP addresses are on the same Subnet and can be reached between each other (Primary can ping Secondary and vice versa). 

ncs status on both primary and secondary show that everything is running smoothly.

How long should I expect to wait for the data to sync from a fresh install? and  Is it normal during the HA Processes to completely lose GUI access to PI Primary? I don't remember this happening on past versions.

Who Me Too'd this topic