I have a free plan Webex and used it for an interview session, I pressed record and stopped recording it should be a 35 minute recorded video. I am able to see the MP4 file, however I cannot open it on my Mac. Prior to this I did some testing with recorded 10 seconds video of myself on my personal room and it generated clearly and quite fast. Just wondering why my 35 minute recording cannot be opened. Is there anyway for me to retrieve or re-download ? I don't have the premium plan and aware that I cannot access a list of recording with the free plan.
